Frequently Asked Questions
Below you will find answers to common questions about shopping with Blogorix, designed to make your experience smooth and transparent.
Orders, Shipping, and Delivery
Q1: Where do you ship to?
Blogorix currently ships exclusively within the United Kingdom (UK). We do not offer international shipping outside of the UK at this time.
Q2: What is the order processing time?
A) Orders are typically processed and prepared for shipment within 0–2 business days (Monday to Friday).
Q3: What is the delivery (transit) time?
A) Once shipped, delivery within the UK generally takes 3–6 business days (Monday to Friday).
Q4: What is the total estimated delivery time?
A) From the time of order placement to delivery, please allow a total of 3–8 business days (Monday to Friday).
Q5: Are there any shipping costs?
A) No, Blogorix offers Free Shipping on all orders placed within the UK.
Q6: How can I change or cancel my order?
A) If you need to update or cancel your order, please email us immediately at Support@blogorix.com. Once an order has shipped, modifications or cancellations may not be possible.
Payments, Returns, and Refunds
Q7: What payment methods do you accept?
A) We accept all major Credit and Debit Cards, including Visa and Mastercard, etc.
Q8: What is your return period?
A) We offer a generous 30-day return window. You may return items within 30 days of receiving your order, provided they are unused, unworn, with tags attached, and in their original packaging.
Q9: How will I receive my refund and how long does it take?
A) If your return is approved, the refund will be issued to your original payment method. Please allow 5–7 business days (maximum 7 business days) for the funds to reflect in your account after approval.
Q10: Do you charge a restocking fee?
A) No, Blogorix does not charge any restocking fees on returned items.
Contact and Support Information
Q11: How can I contact customer support?
A) You can reach the Blogorix support team using the following methods:
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Email: Support@blogorix.com
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Phone: +447877191287
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Address: OFFICE 8340 321-323 HIGH ROAD, CHADWELL HEATH, ESSEX, UNITED KINGDOM, RM6 6AX
Q12: What are the Live Chat support hours?
A) Live Chat is available on Business Days Only (Monday to Friday) from 9:00 AM to 9:00 PM (GMT+00:00).
Q13: What are the Email support hours?
A) Email support is available on Business Days Only (Monday to Friday) from 9:00 AM to 12:00 PM (GMT+00:00).